Privacy Policy

Last Updated On 30.03.2022

Thank you for visiting the website of Mahindra Aerospace Private Limited at www.mahindraaerospace.com (“Website”) (hereinafter referred to as “Mahindra Aero”, “we”, “our”, “us”). We, including our group companies and third party partners are committed to protecting and respecting your privacy.

Your privacy is important to us, and this privacy policy (“Privacy Policy”), together with the terms of use available at Terms of use of the Website, outlines its privacy practices regarding the collection, processing, usage retention and safety of your information through the Website and the services, if any offered thereupon.

By registering or signing up for and submitting personal information to the Website (if you are a minor, it will be assumed that the submission of your personal information has been made either by your parents (or your guardian) or by you with parent’s (or guardian’s) consent), it will be deemed that you accept the terms of this Privacy Policy and agree to be contacted by Mahindra Aero to inform you about products and/or services and/or offers and/or upcoming benefits offered by us or any of our affiliates or through any of our sub- domains. Any access or usage of the Website implies that you have consented and agreed to the terms of this Privacy Policy.

This Privacy Policy is an electronic record in terms of the Information Technology Act, 2000 (as amended/re-enacted from time to time) (“IT Act”) and rules thereunder, and, amongst others, is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which mandates for publishing of rules and regulations, privacy policy and terms of use for access or usage of the App. This Privacy Policy is an electronic record, generated by a computer system and does not require any physical or digital signatures.

Changes to the Privacy Policy:
Protecting your privacy and ensuring that your personal information is stored securely is of utmost importance to us and we are obligated to protect your information in accordance with applicable laws and regulations of India.

This Privacy Policy is subject to modification based on changes in the business, legal and regulatory requirements and will be updated online, from time to time. Amendments to this Privacy Policy will be posted to the Website and will be effective when posted. Your continued access following the posting of any amendment to the Privacy Policy shall constitute your acceptance of such amendment. You should periodically review this Privacy Policy and check the “Last Updated” date at the top of the document to familiarize yourself with the most recent version of this Privacy Policy. You are encouraged to periodically visit this page to review the Privacy Policy and any changes to it.

Third Party Applications, Websites & Services:
This Privacy Policy applies only to the Website. The Website may include links to other websites/applications or any of its sub domains or may display advertisements from any of our affiliates or group companies or from any third party and other content that links to their websites. In addition, some of the pages on the Website may lead to co-branded web pages that are hosted and served by third-parties. In each of the said cases, we have no control over their privacy policies and are governed by their respective privacy policies. Once you leave or redirected from our Website or our servers, use of any information you provide while using a third-party website/application, is governed by the privacy policy of such third party you are using/ visiting. The privacy policy formulated by such third party, may differ from that of this Privacy Policy. If you cannot find the privacy policy of any such third party, we request you to contact the relevant third party directly for more information. We shall not be held responsible for the privacy practices or the content of such third parties.

Personal Information that we collect:
In general, you can visit this Website on the internet without telling us who you are or providing any personal information. Such use does not result in any personally identifiable data being collected or stored. Having said that, unless you submit personal information about yourself by filing in any form on the Website or by sending us an e-mail, we are not obliged to maintain any personal information as a result of your access and usage of this Website.

Personal information, that we collect if submitted by you, includes any information that can be used to identify you and may include but not limited to details such as your name, age, gender, contact information, products and services you are interested in or require more information about. Insofar as sensitive personal information is concerned, it will carry the meaning as may be defined by applicable laws from time to time.

We collect, use, share and retain such personal information in the following manner:

Collection.
We may collect such personal information, whenever relevant, for assisting you with relevant information and to provide any product or services you have requested or authorized. You also consent to the collection of certain personal information when you apply for the use of the products and/or services offered in the Website.

Usage.
We seek your personal information either (i) to validate and process your request for any services provided; or (ii) to improve the quality of the Website as well as our services; or (iii) to assist you to determine which services best meet your needs; or (iv) to assist and facilitate our internal business operations, including the fulfilment of any legal and regulatory requirements; or (v) to provide you with recommendation about services you may be interested in, based on your use of the Website; or (vi) to provide you with marketing communications and advertising that We believe may be of interest of you; or (vii) detect and protect us against any fraud, error and any other criminal activity; or (viii) enforce the terms and conditions for the use of the Website; or (ix) as otherwise described to you at the time of collection.

Sharing.
We will strive to keep your personal information confidential and will place reasonable security controls as per applicable laws to protect it. Your personal information will be kept confidential as required under applicable laws.

We may share personal information with our affiliates when necessary to perform services on our behalf, such as to provide advertising and promotional services, to provide search results and links (including paid listings and links), to provide customer service etc. Please note that we or our affiliates may market or advertise to you as a result of such sharing unless you explicitly opt-out by clicking on the “Unsubscribe” displayed in the Website or writing to us at [email protected].

We may also share personal information with external organizations or individuals if we believe that access, use, preservation or disclosure of the information is reasonably necessary to:(x) meet any applicable law, regulation, legal process or enforceable governmental request;(y) detect, prevent or otherwise address fraud, security or technical issues; (z) protect against harm to the rights, property or safety of our customers or the public, as required or permitted by applicable laws of India.

Retention and encryption security –
The personal information so collected shall be retained only for a limited duration necessary to fulfil the purposes outlined herein unless a longer retention period is required or permitted by law and only for the purposes defined above. Once the purpose is achieved, all personal information is deleted in a safe and secure mode following the applicable laws.

We have adopted reasonable security practices and procedures as required under applicable law and have included strategic, operational, managerial, technical and physical security and encrypted controls to safeguard and protect your data and information.

Non-Personal Information:
Non-personal information, that we collect includes as any data that does not personally identify you and may include unique system or hardware identifiers, system or application software, and peripherals.
Any non-personal information, which when clubbed with personal information becomes personal information, shall be treated as personal information for the purpose of this Privacy Policy.

We collect, use, share and retain non-personal information, in the following manner:

Collection.
You agree that the Website may collect diagnostic, technical and usage related information for the usage purposes described below, or communicated to you at the time of collection. This information, once collected, is anonymized in a manner that does not personally identify you.

Usage.
The abovementioned information is gathered periodically to provide and improve the Website and services therein, analyzing user behavior on the Website and for the provision of other services to you (if any) and to verify compliance with the terms of this Privacy Policy. As non-personal information does not personally identify you, we may use and disclose non-personal information at our discretion, subject to applicable laws.

Sharing.
To enable the partners of our Website and any other third party to improve their services designed for the Website, we may also provide any such partner or such third party with a subset of diagnostic information that is relevant to that partner’s or developer’s services, as long as the diagnostic information is in a form that does not personally identify you.

Retention.
The information so collected shall be retained only for a limited duration necessary to fulfil the purposes outlined herein unless a longer retention period is required or permitted by law and only for the purposes defined above. Once the purpose is achieved, all information is deleted in a safe and secure mode.

Cookies:
We may place both permanent and temporary cookies in your device’s hard drive for the Website. Such information collected by cookies and other technologies are treated as non-personal information. However, to the extent that IP addresses or similar identifiers are considered personal information by local law, we treat any information linked to such identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information becomes personal information, we will treat the combined information as personal information.

If you do not wish to accept cookies, you can usually set your browser to decline them, and if you wish to delete or disable cookies previously placed on your computer, the “help” portion of the toolbar on most browsers will tell you how to do so.

Processing of the Data
We, our affiliates or any of our third party partners may also process any personal and/or usage related information collected from you for legitimate commercial purposes. We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of our processing of personal information such as (i) only sharing and providing access to personal information to the minimum extent necessary, subject to appropriate contractual restrictions including confidentiality restrictions where appropriate, and on an anonymized basis wherever possible; (ii) using secure servers to store personal information; (iii) verifying the identity of any individual who requests access to personal information prior to granting them access to such information; and (iv) using Secure Sockets Layer (SSL) software or other similar encryption technologies to encrypt any information that you provide in our Website.

Data Transfer
Your information collected through the Website may be stored and processed in India or any other country in which we or our subsidiaries, affiliates or service providers maintain facilities.
We may transfer information that we collect about you, including personal information, to our affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. These countries may have data protection laws that are different to the laws of India and, in some cases, may not be as protective. We have taken appropriate safeguards to require that your information will remain protected in accordance with this Privacy Policy such as entering into signed agreements to ensure the adequate protection of your personal information.

Liabilities:
We endeavour to detect and investigate every breach of security by having relevant controls in place which should alert us to a breach of security. We may also use encryption technology from time to time to assist in protecting any information or data which you submit. Having said that, we cannot and do not guarantee the security of any personal information or data you disclose online, having regard to the nature of the Internet. In any event, you accept the inherent security implications of disclosing information over the internet and agree not to hold us responsible for any breach of security unless we have been negligent or wilfully in default of our obligations under the relevant legislation. We shall not be liable for any indirect, incidental, consequential, special or exemplary damage(s) arising due to loss of data or use arising out of or in connection with your access or use of or inability to access or use the Website including but not limited to any sub- domains or any services provided by any of our third party partners.

Queries and Complaints:
We are committed to protect your personal information collected and processed by us and look forward to your continued support for the same.
In case of any feedback or concern regarding protection of your personal information, or any privacy related feedback or concerns you may contact:

Email ID: [email protected]

We will strive to resolve your concern in an expeditious manner and no later than 30 (Thirty) days from the date, we receive your complaint. In the event, we are unable to resolve your concern by the above time period or is not to your satisfaction, you have the right to appeal before the concern authority as may be constituted under applicable laws.